We're here for you.

Open the app, enter your location, browse verified braiders, select your style and date, and confirm. You'll get an instant confirmation.

Every braider passes ID check, right-to-work verification, and community review screening. Many also hold DBS and professional insurance — visible as badges.

You get a full refund within 3–5 business days plus priority rebooking with another verified braider.

Open 'My Bookings' in the app. Cancellations >24h before are fully refunded. Reschedules are free if done >48h before.

Yes. Every braider is identity-verified. We also offer booking share, live status, and an in-app safety button.

Payment is taken securely at booking. You aren't charged until the braider confirms. No cash changes hands.

Open the app, select 'Join as a Braider,' upload verification, set up your profile and service menu. We review within 48–72 hours.

Earnings (minus the WeBraids platform fee) land in your registered bank account within 3–5 business days of a completed booking.

Yes. You set every price. We provide market guidance but the final number is yours.

If within 24 hours, you're entitled to a cancellation fee, processed with your regular payout cycle.